Service Centre

TECNO Mobile provides official service centres across Pakistan through Carlcare, offering authorized repairs, genuine spare parts, and dedicated customer support, with centralized hotline and local contacts for convenience.

Official TECNO Service & Customer Support in Pakistan

TECNO Mobile customers in Pakistan can access repairs and after-sales support at authorized service centres operated by Carlcare, the official service partner for TECNO, Infinix, and itel brands. These centres are staffed by certified technicians trained to repair devices using genuine TECNO parts, ensuring quality and warranty coverage.
  • 🔹 Service Hours: Monday to Friday, 9:30 AM to 5:30 PM
  • ☎️ Central Hotline: 042-111-999-666 (available for customer support across Pakistan)
  • 📧 Email: customerservice@tecno-mobile.com
  • 📱 Mobile Contact: 03192090935 for direct Whatsapp or call support
Whether you face issues like screen damages, battery replacement, or software glitches, TECNO’s official service centres provide end-to-end repair services with added warranty periods on repairs, typically 30–90 days free of charge if problems reoccur.

Locations of TECNO Service Centres in Major Cities

Carlcare has multiple service centres situated in key cities to ensure accessibility and faster turnaround times:
  • Lahore, Karachi, Rawalpindi, Saddar, and other cities: Multiple Carlcare centres offering TECNO repair services with genuine spare parts and professional technicians.
To locate the nearest Carlcare service centre, you can use:
  • Their official website locator tool
  • The Carlcare Mobile App (available on Play Store) — for service centre locations, booking appointments, spare parts prices, warranty tracking, and more.